Updated October 20, 2026
Child safety standards
IXIA is only for people 18 and older. We have zero tolerance for child sexual abuse and exploitation in any form.
These standards apply to the IXIA app for iPhone and Android (club.ixia.app), a service of Lake Valley LLC. They complement our Terms and Conditions and our Privacy Policy.
1. What is prohibited
- Child sexual abuse and exploitation (CSAE), including any content, conduct or attempted contact that sexualizes, exploits or endangers a person under 18.
- Child sexual abuse material (CSAM): creating, uploading, sharing, requesting or linking to it, whether real, edited or computer-generated.
- Grooming and any attempt to contact, recruit or meet minors.
- Human trafficking and the sexual exploitation of anyone.
- Use of IXIA by anyone under 18. People declare their real age when they sign up, and the account of a minor is closed.
2. How we prevent it
- Review before publishing: every photo, video (image and audio), bio, message and video note goes through automated safety and artificial intelligence systems before it is shown or delivered to another person. Anything that fails review is not published.
- Human review: borderline cases, reports and appeals are reviewed by authorized IXIA operators, and every decision is recorded in an audit log.
- Verification: members verify their profile photo with a face check, and video calls require identity verification with an ID document.
3. How to report
In the app, anyone can tap Report and block from another member's profile or conversation. The report goes to the IXIA safety team, which reviews it with priority. You can also write to [email protected] with the subject "Child safety".
4. What we do when we find it
- We remove the content and block the account immediately, without prior notice.
- We preserve the necessary technical evidence, encrypted and with restricted access.
- We report child sexual abuse material to the NCMEC (National Center for Missing & Exploited Children) in the United States, as required by 18 U.S.C. § 2258A. We also refer it to the competent authorities in each country, such as Línea 145 and PROTEX in Argentina.
- We cooperate with law enforcement and the courts in their investigations.
5. Legal compliance
IXIA complies with the child safety laws that apply in the United States and in every country where it operates, including Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico, Panama, Peru and Uruguay.
6. Child safety contact
For questions about these standards or about preventing child sexual abuse on IXIA, write to [email protected]. A person from the safety team replies.
If a child is in immediate danger, call the police in your country.